By: drwillis07 (09-Jun-08)      Experience with product: 60

Strengths:	Fan looks nice!
Weaknesses:	Remote control does not consistently workNo alternative means (wall-plate) to control fan/light1 - 2 hour hold times for customer service

Full User Summary
Bought the Palermo because of its look and the hope that by avoiding a Home Depot/Lowe's knock-off I would buy a superior product. The controls worked sporadically after installation - but getting a change in fan speed or light required dozens of button presses. Occasionally something would change - so the remote did communicate with the fan - but completely inconsistently. Trying different dipswitch settings and a different remote control accomplished nothing; neither did changing relative position between the fan and I. Calls to customer care took much too long to answer - 45 minute hold times were my experience - after trying to leave a message (per the automated system direction) in a full mailbox meant going back into queue. The answer I finally received from customer service was "your remote is experiencing interference. Not our problem." Without an alternate way to bypass the inferior quality remote control, and incredibly poor customer service support, I would strongly urge anyone looking for a fan to look elsewhere.

By: johnnyreags (29-Feb-08)      Experience with product: 1 Month

Strengths:	REMOTE CONTROL!, energy efficient lighting, contemporary style
Weaknesses:	installation (duh), finish on fan blades is fake (I guess that's to be expected)

Full User Summary
The Hunter Palermo ceiling fan is a great addition to the bedroom. My wife and I decided to install it in our master bedroom since it comes with built in remote controll operation. This is my first ceiling fan that is controlled by remote instead of at the wall, and I will never go back. My only wish is that it had a sleep timer on it, since sometimes you wish you could just have the fan on when you go to sleep at night. Fan operation is pristine, great Hunter quality. This bi-directional fan comes with everything needed in a box, the fun is you get to install it. Nothing more than a weekend day's worth of work, and I'm slow at most things.Basic strengths of this item are the remote and the energy efficiency. Since this fan uses a compact flurescent light bulb instead of regular incandescent, I'm hoping it saves me even more in energy costs than just the fan itself. I haven't used it long enought to guage the impact though. Box clais you could save 10% in the winter and >30% in the summer in heating/cooling costs, but I take it that's only if you had one of these in each room.Overall, good product. Styling is a personal choice, you'll either like it or not. I do wish Hunter made a larger selection of energy efficient fans. Otherwise, this is a keeper, hopefully more of these to come from Hunter.